Siebel Business Entities

Some Of The Siebel Business Entities are :

1. Accounts
2.Opportunities
3.Orders
4.Service Requests
5.Activities
6.Assets

Accounts :

• Are business external to your company
• Represent a current or potential client,a business partner,or a competitor.

Contacts :

• Are People with whom you do business
• have the following charecteristics

1. A name
2. A job Title
3. An email address and phone number

Opportunities :

• Are Potential revenue-generating events.
• Have the following charecteristics

1. A possible association with an account
2. An identified potential revenue
3. A probability if completion
4. A close date

Orders :

• Are Products or services purchased by your customers
• Have the following charecteristics

1. An order number
   
2. A status and priority
3. An associated account

Service Requests :

Are requests from customers for information or assistance with a problem related to products or services purchased from your company

Have the following charecterstics

1. A Status
2. A severity level
3. A priority level

Activities :

Are Specific tasks or events to be completed

Have the following charecteristics

1. A start date and due date
2. A priority level
3. Assignesd employees

Assets :

Are Instances of purchased products

Have the following charecteristics

1. An asset number
2. A product and part number
3. A status level